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About

Who we are

SupportObjective was founded on the principle of helping companies become successful with assistance from experts with institutional product knowledge. Our primary focus is to provide you with highly available expert advice and assistance when you need it most. Our motivation comes from a void that was seen in standard support options generally available. We wanted to pull together teams of genuine product experts to create a support community delivering rapid response and resolution via monitored forums and dedicated support consultants.

We are commited to providing local product support in your region, with coverage in your local time zone. All of our experts are U.S. based and strategically located to provide coverage in your area.

Meet the founders

• Michael Collins
  Principal Consultant

  As Principal Consultant Michael Collins oversees SupportObjective's products and services, including the justCF.com Direct Support program which allows organizations to achieve continued success through ColdFusion.
  Michael was previously a Technical Account Manager at Adobe, where he worked with technical teams of Adobe's top tiered accounts to make them successful using products such as ColdFusion, LiveCycle and Flex. Michael started at Adobe with Allaire in 1999, as a Senior Consultant, where he visited over dozens of accounts and performed detailed performance analysis. Michael has worked with all aspects of ColdFusion over his tenure at Adobe including System Administration, product training and presenting product topics at numerous conferences.
  Prior to Adobe, Michael was a Principal Consultant at Powersoft/Sybase where he worked with Project Manager's and project teams to develop PowerBuilder applications. Prior to Sybase, Michael held software development positions at Palm Beach County, Ryder Systems and Cincinnati Bell Information Systems.
  Michael holds a bachelor's of science degree in marketing from Xavier University. Michael currently volunteers as President of Fleming Island Little League where he enjoys coaching his 2 boys.

• Elishia Dvorak
  Principal Consultant

  Elishia comes from a development background with a primary focus in ColdFusion applications. Since joining Allaire Corp. in 2001, she has worked as a senior support engineer through Macromedia and Adobe Systems on their premium support teams providing product support to their Enterprise level customers. In the last 2 1/2 years she has held the role of Technical Account Manager at Adobe Systems for a number of strategic TAM accounts maintaining a high level of customer focus and communication and ensuring rapid issue response and resultion.
  Elishia holds a bachelor's degree from University of California Irvine.